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Dr. Stephanie Swords, DDS

Dr. Stephanie Swords, DDS

Dentistry

Dr. Stephanie Swords, DDS is a dentistry practitioner in Chapel Hill, NC. She is accepting new patients.

2.9 Star Rating
Based on 9 reviews 2.9 Star Rating (9 reviews)

Practice

385 S Columbia St Cb 7450 Chapel Hill, NC 27599

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Dr. Swords' Reviews

Likelihood to recommend Dr. Swords

2.9
9 ratings, 6 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
0%
0%
2 star
11%
11%
1 star
44%
44%

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I have concerns with her competence as a dentist, and I also found (as others have mentioned) that this office does try to sell you services you don't need ("fillings" and nightguards) and will overcharge you. Also unlike most offices, they do not check with your dental insurance (or claim they don't) before your visit, and they just do what they want. Definitely do NOT recommend this dentist, not just for her office policies and her poor customer service, but you cannot trust her.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
McKinney – Dec 01, 2018
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Dr Swords is very good. She takes care of all my family (2 adult and 2 teens). She performed a root canal on me and on my wife as well...they both turned out perfect. No complains here
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carrollton, TX – Sep 14, 2017
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She really does care about you. She does all she can to give you the best advice to keep your teeth healthy. In the event a procedure is needed, everything is explained fully and not to worry because you are in the best of hands. She also is really good with the little ones. She not only has patience but also educates them how how to properly take care of their teeth and gums. She's a great dentist!!!
What went well
No results
What could be improved
No results
Helpful
Mckinney, TX – Jul 05, 2017
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I absolutely LOVE Dr. Swords! She was extremely efficient and professional and seems extremely knowledgeable. She specifically steered me away from more expensive treatment options when she felt like less expensive options were just as viable. That was refreshing! She even took the time to explain to me that sometimes insurance doesn't cover procedures even when they call to confirm benefits. If you have teeth, and would like to keep them, I recommend you visit Dr. Swords
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff H in Plano, Tx – Mar 22, 2017
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Poor service. Would not recommend this place. They need to get their act together!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Disappointed in McKinney in McKinney, Texas – Jan 14, 2016
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I don't recommend this dentist to anyone. SAVE YOURSELF AND DO NOT BOOK ANY TYPE OF APPOINTMENT HERE!! They DO NOT GIVE ACCURATE COST ESTIMATES AND THEY WILL HARASS YOU AND YOUR FAMILY LATER. They are rude, unprofessional and they don't tell you the truth upfront. I booked an appointment and they told me everything was covered. Then when my parents showed up for their cleaning, they were harassed for the remaining balance I didn't even know I had. They also gave false estimates to my parents.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
DONT TRUST – Jan 14, 2016
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About Me

care philosophy

Dr. Stephanie Swords founded Swords Family Dentistry as a reflection of her unwavering commitment to her patients, the advancement of dentistry, and dental education. Her philosophy is simple: she wants you and your family to feel welcome, at-ease,...read more

biography

Dr. Stephanie Swords, a native Texan, is excited to call the growing community of McKinney, Texas her new home.

Originally from the Dallas-Fort Worth area, Dr. Swords graduated magna cum laude with a Bachelor of Science degree in...
read more
  • Dentistry

  • University Of Texas Health Science Center At San Antonio

    Medical School
  • The University Of Texas At San Antonio

    Undergraduate School

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Locations

Practice

Office385 S Columbia St Cb 7450 Chapel Hill, NC 27599
1
Office446 Brauer Hall Campus # 745 Chapel Hill, NC 27599
2

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