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Dr. Steven St Germain, DDS

Dr. Steven St Germain, DDS

Dentistry

Dr. Steven St Germain, DDS is a dentistry practitioner in Merrimac, MA.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Practice

5 E Main St Ste 2 Merrimac, MA 01860

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Dr. St Germain's Reviews

Likelihood to recommend Dr. St Germain

2.6
5 ratings, 5 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Horrible Outcome
Put in tow implants which did not take and then a bridge. That tooth just fell out a year later. This guy is terrible. Do not go. Would give 0 stars if possible.
What went well
No results
What could be improved
No results
Helpful
Sep 03, 2023
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Overwhelmingly Disapponinted
I have been a patient in this practice for close to ten years. I have an autoimmune disease that causes me to have dental complications so Dr St Germain and I would see each other quite frequently. I had multiple issues. Doctor St Germain proposed a full mouth of veneers as a way to combat my ongoing dental issues. I took his professional advice and went through the grueling, painful procedure. I was told that he would guarantee them for 10 years. This procedure cost $40,000. It was completed in March of 2020. Today I was told that BECAUSE of my autoimmune disease he will not work with me and that the veneers now have to be replaced with implants at a whopping price of $5k a tooth and I need 4. I want to know how this man could have ethically and morally done this. I have never been so disappointed in a human, forget the practice. He sold the practice to Dr. Armer and I am in limbo. DO NOT get involved with this practice whose motto is "Drill them, fill them, bill them."
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Dawn Rezendes – Oct 16, 2022
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Great dentist / Front office person not so much.
I called to schedule an appointment for my son. I was told I owed a $35 cancelation fee from 02/ 20. I canceled this appointment due to covid. I asked Erin if she would wave this as it was an unusual circumstance. And she flat gave me a hard NO. She needs a lesson on customer service. Needless to say I got a new dentist on principle. The new dentist is terrific and the front desk is very sweet.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Kim Kostan – Aug 31, 2022
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Amazing Dentist and friendly staff. I would recommend this office to everyone. They are the Best of the Best!
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 26, 2021
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I was recommended to Dr St Germaine thru a friend. Sho stated she had a fabulous dentist. I have never said to anyone, I have a fabulous dentist! My first visit was a consultation. The Dr was very patient and nice. He would never recommend pulling teeth but he also will do his best to save a tooth. My next visit was a cleaning with Jenn. I thought I should give her a tip because I have never had a better cleaning in my life. I'm in my 60's so that meant a lot. Dr.St Germaine is awesome,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janet Szabo in Exeter, NH – Mar 11, 2016
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About Me

biography

Dr. Steven St Germain, DDS is a dentistry practitioner in Merrimac, MA.
  • Dentistry

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Locations

Practice

Steven St.Germain DDS Inc.5 E Main St Ste 2 Merrimac, MA 01860
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