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Dr. Steven Wong, DDS

Dr. Steven Wong, DDS

Orthodontics & Dentofacial Orthopedics

Dr. Steven Wong, DDS is an orthodontics & dentofacial orthopedics practitioner in South Bend, IN.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

1001 N Hickory Rd Ste 9 South Bend, IN 46615

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Wong's Reviews

Likelihood to recommend Dr. Wong

4.0
4 ratings, 2 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Incompetent office staff
My son was referred to Dr. Wong for an orthodontic consultation due to a couple of impacted teeth. The first red flag was when I received my son’s paperwork in the mail with a name misspelling. Isn’t it on the chart from the referring dentist? The consultation ended up being cancelled due to weather and the office closing early. The consultation was pushed out until April. I called the office the week that his appointment was supposed to be because I couldn’t remember the exact day and I couldn’t access the patient portal. The office staff member couldn’t find the appointment. She told me the next available consultation wasn’t until June. There was no apology, no trying to work my son into the schedule. I said, “ I will find another orthodontist.” She replied, “Ok.” That is when I realized that my son was just a number and giving them my business didn’t matter. It is unfortunate because I heard Dr. Wong is an exceptional Orthodontist .
What went well
No results
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Apr 12, 2022
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We have loved Dr. Wong, his staff, and his work. When your dentist calls his expanders "a thing of beauty" and has staff members coming over to look, you definitely feel confident in your choice. Those in the dental profession choose him for their own kids. We're about to go to him for Daughter #2. Wonderful, caring staff, great work, flexibility in scheduling, I could go on and on. You won't be dissapointed. Dr. Wong's practice is fantastic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Traci Capellman-DuVal – Dec 02, 2019
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How was your experience with Dr. Wong?

About Me

biography

Dr. Steven Wong, DDS is an orthodontics & dentofacial orthopedics practitioner in South Bend, IN.
  • Orthodontics & Dentofacial Orthopedics

Locations

Practice

Office1001 N Hickory Rd Ste 9 South Bend, IN 46615
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