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Dr. Susan Roberts, DDS

Dr. Susan Roberts, DDS

Pediatric Dentistry

Dr. Susan Roberts, DDS is a pediatric dentistry practitioner in Fort Worth, TX. She is affiliated with Medical City North Hills. She is accepting new patients.

3.3 Star Rating
Based on 7 reviews 3.3 Star Rating (7 reviews)

Practice

5411 Basswood Blvd Ste 201 Fort Worth, TX 76137
(817) 656-3999

At a Glance

  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. • See hospitals
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Dr. Roberts' Reviews

Likelihood to recommend Dr. Roberts

3.3
7 ratings, 2 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
43%
43%

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Very unprofessional, she could not Give us a legitimate reason or explanation as to why she could not see my little sister, kicked us out as soon ash she saw her south...we were just confused and left wondering why or what had even happened
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Ft Worth, TX – Aug 02, 2017
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Dr. Roberts and her staff have gone above and beyond to accommodate the needs of my quadruplets. They are often hesitant to cooperate and try new routine procedures (e.g. x rays, teeth polishing, ect) but Dr. Roberts and staff are all very patient with the kids and try creative strategies to help the kids feel comfortable (and mom too! it's not easy taking quads to the dentist). Sometimes there is a slight wait, but that's generally because staff is working to help kids feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amber in Fort Worth, TX – Jan 26, 2016
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Know Before You Go

About Me

biography

Dr. Susan Roberts, DDS is a pediatric dentistry practitioner in Fort Worth, TX. She is affiliated with Medical City North Hills. She is accepting new patients.

  • Pediatric Dentistry

  • Texas A&m University Health Science Center / Baylor College Of Dentistry

Healthgrades Tips for Getting the Best Dental Care

Locations

Practice

Susan Roberts DDS MS5411 Basswood Blvd Ste 201 Fort Worth, TX 76137
1
Office6650 N Beach St Ste 118 Fort Worth, TX 76137
2

Affiliated Hospitals

  • Medical City North Hills

    4401 Booth Calloway Rd
    North Richland Hills, TX 76180
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality