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Dr. Taylor Mercke, DMD
Dentistry
Dr. Taylor Mercke, DMD is a dentistry practitioner in Pensacola, FL.
3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)
Practice
5710 N Davis Hwy Ste 1 Pensacola, FL 32503Compare Dr. Taylor Mercke, DMD with other Dentistry Practitioners near you
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Dr. Mercke's Reviews
Likelihood to recommend Dr. Mercke
3.9
7 ratings, 7 with a written review
5 star | 71% | 71% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 29% | 29% |
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Great dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Pearl Darlene Peters – Jan 31, 2023
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It's important to know that Dr. Mercke will not prescribe pain medication prior to a root canal, even if you are in severe pain. I missed a week from work and endured extreme pain for a week. I was crying on the phone, pleading for Dr. Mercke to please give me something to help with this severe pain while I waited for my root canal the next week. Dr. Mercke did not give me any pain management advice or offer to help with my severe pain, she only offered to try to get me in somewhere sooner to get my root canal, which was fruitless. After speaking to Dr. Mercke on the phone regarding my severe pain, I felt like I was just a number, not a human being who was going through the 2nd most painful experience of my life.
My hope is that Dr. Mercke will change her approach on pain management. The receptionist told me that I will receive pain medication after the root canal. I had a root canal (at a different practice) a week later and I was fine within 24 hours, no pain medication required.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Matt J – Aug 05, 2022
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Dr. Mercke was very good at relaxing me and explaining what she would do to fix my dental problems. She is very knowledgeable and smart in all manners of dental issues. I am do thankful she accepted me as her patient and look forward to her work n my dental problems. Best dentist I have had in 35 years!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Carley Sartalamacchia – Mar 16, 2021
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We just have the best time when visiting Dr. Mercke. She is kind, professional and a very skilled dentist.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Feb 20, 2020
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I had a great experience w Dr. Mercke. She was very knowledgeable and explained to me each step of my treatment. She worked well w her assistant and they both made me feel comfortable. I appreciated the time she spent with me and I did not feel rushed. That was nice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Stan in Pensacola – Aug 23, 2019
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I am a patient of Dr. Mercke. I have been very pleased with her friendly manner and professional treatment. She explained very clearly to me what I needed done and how they were going to proceed. The staff was also friendly. I would highly recommend Dr. Mercke and Comfort Dental if you are looking for a dentist in the Pensacola area.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 23, 2019
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DO NOT GO TO THIS DENTAL PRACTICE!!!!! THEY PULLED THE WRONG TOOTH!! When the mistake was discovered, they refused to speak with us on the phone the day of the procedure and almost refused to see us the following day because "we didn't have an appointment". When questioned about the mistake, they denied responsibility and were not honest about the agreed upon treatment plan. They then required another $2000 for an implant that would not have been required had they not extracted the WRONG TOOTH!!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 20, 2019
I am Dr. Taylor Mercke and you must have the... Read More
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How was your experience with Dr. Mercke?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Mercke to family and friends is 3.857143 out of 5
About Me
biography
Dr. Taylor Mercke, DMD is a dentistry practitioner in Pensacola, FL.Dentistry
University Of Louisville / School Of Dentistry
Medical SchoolUniversity Of Georgia
Undergraduate School