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Dr. Thomas Machak, DDS

Dr. Thomas Machak, DDS

Dentistry

Dr. Thomas Machak, DDS is a dentistry practitioner in Omro, WI. He is accepting new patients.

2.2 Star Rating
Based on 30 reviews 2.2 Star Rating (30 reviews)

Practice

123 W Main St Omro, WI 54963

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Dr. Machak's Reviews

Likelihood to recommend Dr. Machak

2.2
30 ratings, 14 with a written review
5 star
23%
23%
4 star
7%
7%
3 star
3%
3%
2 star
0%
0%
1 star
67%
67%

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If I could give 0 stars I would. Unfortunately
I had a few appointments with Dr. M and truly was not impressed by any but previously had one of the best dentists, so I tried to brush it off and chalk it up to not being used to someone new. I went in to get a part of a series of dental visits done and went in with some concerns. Dr. M did not care even 1% about my concerns or to hear me out. He YELLED over me and completely disregarded me, my pain, questions or concerns. I felt unsafe in this appointment and that he refused to allow me to advocate for myself and he sure as heck was not an advocate for me as my dentist. He stormed off like a small child when I calmly had questions. His bedside manner is 0/5. No empathy AT ALL. Rude and I'm in absolute shock he has been a dentist as long as he has. Some people should not be in jobs servicing others and he is one. I don't think I've ever written a bad review in my life but I can't recommend Dr. M.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sep 01, 2023
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Kind staff
Great staff! They work with me to get the best appointment time.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L – Jun 10, 2022
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Went in to get 3 small fillings done. He ended up replacing other silver fillings and replacing them also. When he went to give me the anesthetic injection for the lingual nerve, he hit the nerve twice before injecting the nerve block. After one week my tongue is still have numb/burning and my face is still having residual effects too. I did call on the weekend and left a message, and never received a call back. I will never go to this place again!! Second time with a major side effect, with 2 different dentists.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Long wait times
3 others found this helpful
Helpful
In pain in Appleton, WI – Mar 09, 2021
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I had a partial for 5 of my upper teeth, but needed one of the teeth that the partial hooked on (a fang if you will?) pulled. I could still wear it just fine. I came back 2 weeks later for a cleaning and walked out with a face full of failed root canals, my teeth ground to pieces of course, and fillings that feel like sand stone probably would to my tongue if I licked it. I guess he couldn't figure out it wasn't gonna work till he ground all of them up... I guess... I then had to wait 6 months for a really bad new partial. Now, had he consulted me as any good dentist does, I definitely would have declined all this garbage. He should be paying me for the practicing he did on me because it sure as goll darn heck was not, and won't be good until all this crap in mouth is gone. Can't believe I, and others didn't consult attorney's. 110%
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
B??G¡€ – Apr 29, 2020
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He is the best dentist we have ever had!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 26, 2019
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Well I was recommended to Dr. Meacham by my para-transit driver. I confided that I was having big problems finding a dentist who accepts my disability-dental insurance. Well what luck! Not only does he accept my insurance, but he's a great dentist. Dr Machak has a real passion for the art of dentistry. I am impressed with the care and attention to detail. Dr. Machak will take the time to share options in detail if you ask; should you require something extra than a cleaning and exam. AAA+++
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark Sugarman in Menasha – Dec 23, 2017
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Dr.Machack was very helpful,did excellent work on my teeth,found a dentist that really did a great job,i will always go back.Very clean inside ,staff were so kind and also helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Danny Psiropoulos in Sussex, WI – Mar 12, 2017
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Dr. Machak wrecked my mouth and i think its because I was on state insurance so he didn't care about me or my teeth... Its been about 6 months since he worked on my teeth and I'm having horrible issues with all of his work. I have to get it all re done. Aside from the issues I'm having now , he was also pretty rude and hasty with his work. I had to go back 4 times for him to fix things that went wr
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Ruby in Appleton wi – Jul 24, 2016
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I ended up having 12 teeth pulled at once.... am in excruciating pain so called the emergency number telling him there is a piece of tooth still in there he said no the teeth are all out.... went into the er because of pain and the doctor said there was a piece of tooth and I would have to get it taken out and she gave me a shot for pain.... called the office in the morning and still will not even look at my mouth.... I am still in horrible pain....... DO NOT GO TO THIS DENTIST!!!!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Amy in Montello, WI – Jun 07, 2016
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He told me so much more stuff than what my old dentist ever told me!!!! I'm so embarrassed that my old dentist had never told me half the stuff that he did he's very honest and up front with you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sara in Omro, Wi – May 04, 2016
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Rude...... he and the building stink like an old ash tray. Cancelled many appts. With short notice saying he had a family emergency come up. When confronted secretary lied and said we cancelled them. When switched to new dentist between our 2 son's they have $4,000 in dental procedures they need done now!! We went every 6 months. This shouldn't be!!!!! Very rude, un knowledgeable . DON'T TRUST LOVED ONES IN HIS CARE!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
KD in Wis. – Apr 19, 2016
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I found Dr. Machak and his staff very helpful and caring, he explained what I needed to do to keep my teeth healthy. Would recommend him, he also is one of only afew dentists that really care about patients with Forward. Not many dentists accept Forward because they really don't get paid a lot for the work, he always had a full waiting room with many elderly and disabled. Many of these people would have no other place to go for dental care. No good deed goes unpunished.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
New York, NY – Apr 09, 2016
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Both he and his staff are terribly rude and uncaring. They are impatient and unfriendly. Dr. has terrible bedside manners and does a terrible job with educating his clients, much less letting them know what they are scheduling future appointments for. They fact that he wants to take children back unsupervised/without parent is not okay with me. I will never go back here again and I will tell everyone I know that this is not the place you want to go especially do not have your kids go here.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Brookbear in Omro, WI – Apr 05, 2016
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Bad attitude. Doesn't care about his patients. Doesn't spend enough time on patients. Bad staff attitude.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Dan in Ripon, WI – Jan 29, 2016
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About Me

care philosophy

I strive to provide comfortable comprehensive dental care in a relaxed friendly environment where my patients questions are answered their concerns are addressed and their time is honored

biography

Married to Penelope, my dental assistant and dental office manager for 24 years. We have four children, Mark 34, Sofia 23, Niko 15 and Evangelia 11. I enjoy boating, fishing, skiing and riding my motorcycle when ever I can. My family and I have...read more
  • Dentistry

  • English

  • Spanish

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Locations

Practice

Office123 W Main St Omro, WI 54963
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