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Dr. Tina Moses, DMD

Dr. Tina Moses, DMD

Dentistry

Dr. Tina Moses, DMD is a dentistry practitioner in Augusta, GA. She is accepting new patients.

3.5 Star Rating
Based on 32 reviews 3.5 Star Rating (32 reviews)

Practice

1240 Augusta West Pkwy Augusta, GA 30909

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Dr. Moses' Reviews

Likelihood to recommend Dr. Moses

3.5
32 ratings, 16 with a written review
5 star
53%
53%
4 star
13%
13%
3 star
0%
0%
2 star
3%
3%
1 star
31%
31%

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Insurance problems
DON'T go to her unless you want to overpay. They don't do a good job with their insurance claims, and surprise bills will arrive asking to pay immediately. AND for services done months ago, but suddenly bills start to come.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 13, 2024
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I found this place and thought I give it a try. I DO NOT RECOMMEND THIS PLACE AT ALL !!!!!!!! My son is 3 and autistic! The very first appointment I waited over an hour to be seen. 2nd appointment I waited 45 minutes to be seen. His 3 appointment he was supposed to have an oral surgery. They wouldn’t even let me in the building with my child to be with to make sure he took the medicine and was okay. All they offered was for me to wait in the waiting room. Had I known before hand when the plan of action was given that I couldn’t be in there I would have never agreed to it. It is partly my fault for not asking but I would have never thought they would let a parent be with their MINOR CHILD FOR SURGERY at least to make sure he didn’t have a negative reaction to the medication! I know my kid he gives me a hard time with meds what makes you think he’s going to let you do it??? Again I had to sit outside in my car while my 3 year old autistic child was getting some work done ??!!!!! I DID NOT LET MY SON GET THE WORK DONE !!!! I found another phone to take him too. This place is not good and an extreme disappointment.
What went well
No results
What could be improved
  • Long wait times
Helpful
Nov 03, 2022
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I am scoring 2 stars because of wait time and lack of accommodations. Dr. Moses is extremely nice and genuine. Her staff is just as nice and very welcoming. However the wait time is beyond inconvenient. I have three children. For some reason they schedule each child’s appointment an hour apart. Which means my third child has to sit two hours before seen. My first appointment was at 1130 and she did not get seen until 1pm. Even still they only took two of my children back, making my youngest wait even longer. I commend the front desk clerk ( don’t know her name) bc she was running back and forth and answering questions but she needs help. I take being punctual and on time very seriously and as much as I would like to blame this on COVID and the measures being taken but honestly this experience With wait time isn’t much different than our first experience when COVID wasn’t around. Taking advantage of ones time like this is so inconvenient and I hope they make changes to do better.
What went well
No results
What could be improved
No results
Helpful
LaTasha – Oct 07, 2020
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The staff and the dentist is very helpful and understanding.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jennifer Williams Miles – Aug 04, 2020
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Dr. Moses has a great personality and spirit! She seems to really enjoy working with children.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 22, 2020
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Love Dr. Moses and staff??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 22, 2020
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You always see and here people say they only gave one star and that is because they have too. I personally would give her negative stars if you were able to do so. My kids have been going here for a number of years mainly because there are not to many dentist in this area that takes their insurance. So many things wrong with this office it is hard to know where to begin. First staff is terrible, rude and very unprofessional. The last appointment I overheard them talking bad about my husband simply because he questioned why the wait was so long. One of my kids had the very first appointment yet they did not take her to the back until 9:45 even though her appointment was at 9. There excuse was that they are still setting things up in the back. Well Why set up a 9 am appointment if you are not going to start seeing people til almost ten. Why not have staff come in early so that all of that can be taken care off before the first appointment. Second they strap kids down to what they call
What went well
No results
What could be improved
No results
Helpful
Daisy May – Nov 22, 2019
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Visit was great as always! Very friendly staff and knowledgeable. I highly recommend Dr. Moses.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 05, 2019
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Services were excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 25, 2019
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They were great with our daughter’s care and very prompt with the treatment. Very friendly staff and administrative staff presented a full summary estimate of charges before asking permission to work on her. They were even able to fit us in for follow on care immediately after the consultation. Only problem was it took 1.5 weeks to get a hold of the office after her spacer fell out, which didn’t fit back in after we were able to schedule replacing it.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sep 25, 2019
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Always an awesome experience every time we visit.
What went well
No results
What could be improved
No results
Helpful
Jul 23, 2019
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Dr. Moses and her staff are very friendly and professional. Truly, they make us feel important, and my daughter is ALWAYS excited to visit her Dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Augusta, GA – Jun 22, 2019
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Staff is extremely professional and friendly. Dr. moses and her team always takes their time and are patient and work well with all of our kids. Very thorough and explain findings and any plan of care very well.
What went well
No results
What could be improved
No results
Helpful
Apr 19, 2019
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Great office, excellent dentist. My kids have been going to this office for 6 years now and I have no complaints. They are always friendly and are patient and kind to me and my children.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jeff in Stockbridge, GA – May 15, 2017
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Dr. Moses is great with kids. We have been seeing her for over 5 years. My daughter is a little afraid of doctors in general and Dr. Moses is always able to calm her down and most importantly, keep her teeth clean and healthy! I have no complaints.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
May 15, 2017
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They called to confirm appointment I showed up to appointment with my two children who I had to sing out of school for the appointment turns out my appointment was the day before and the confirmed the wrong day and time with me and wasn't able to see the children and refused to give me excuses for my two children for school even though I was understanding about the miscommunication about the appointment mix up and was OK with just rescheduling both their appointments... very inconsiderate
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Tina Garcia – Mar 23, 2016
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About Me

biography

Dr. Tina Moses, DMD is a dentistry practitioner in Augusta, GA. She is accepting new patients.
  • Dentistry

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Locations

Practice

Tina P. Moses DMD PC1240 Augusta West Pkwy Augusta, GA 30909
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