Dr. Tyler Wurmlinger, DDS

Went to him for a couple years. Then multiple confusing bills of different amounts were sent that were rejected by the insurance company-- and a horrendous expedition began to figure out what it even pertained to. I called MULTIPLE TIMES, sent a letter to billing company in another state. Our insurance rep said we didn't owe it (wasn't billed properly) and they tried twice to do a 3-way call to resolve it. No one would answer. I was told multiple times, "Someone will call you back in a day/this week." And it never happened. I even sent a registered letter to Wurmlinger's office that was refused delivery. NO ONE WOULD GET BACK TO ME. Can't deal with someone who doesn't care enough to even communicate.

I would say that this is possibly the worst dentist I've ever visited in my life. The office staff is unprofessional. I would specifically like to highlight the behavior of the office manager, Kaitlyn. In my opinion, she is not fit for her position. I was charged $15 four times for a service that was not covered under insurance. There was no way for to me go back and undo the cleaning. I made it abrasively clear from the first appointment that I only wanted to services that were covered under my insurance. I followed up with Kaitlyn and I told her about the issue, but she refused to sensibly refund me for the measly $70. I cannot understand why someone would be willing to lose a patient over such simple circumstances. I hope that this honest review encourages the office staff to improve themselves. The cleaning itself was fine. The lack of communication and professionalism will prevent patients from returning.

Best dentist I’ve ever seen. Hands down.