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Dr. Valerie Pollock, DDS
Dentistry
Dr. Valerie Pollock, DDS is a dentistry practitioner in Burgaw, NC.
3.9 Star Rating
Based on 8 reviews 3.9 Star Rating (8 reviews)
Practice
302 S Bennett St Burgaw, NC 28425ADVERTISEMENT
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Dr. Pollock's Reviews
Likelihood to recommend Dr. Pollock
3.9
8 ratings, 6 with a written review
| 5 star | 63% | 63% |
| 4 star | 13% | 13% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 25% | 25% |
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I usually dont write reviews but in this case I have to.The entire staff here is nothing less than amazing!I have not had good expieriences with dentist.I was horrified going in.The staff put me totally at ease and when the Doctor walked in she was patient and actually listened to my concerns.I would recomend Dr.Pollock for anyone!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Juanita Benton – Jul 04, 2023
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Dr Pollock restored my 2 front teeth where one had broken almost half of it & left a very noticeable & ugly site. They didn't just restore it but the color match was incredible. I'm so happy with what she did, I can smile again with no embarrassment. Thank you guys very much.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 26, 2019
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I have been a patient here for over 15 years without any complaints of service, until today! I called to schedule an appt. for a routine cleaning and was informed due to several broken appointments, I can no longer be seen in their office! First of all I only go once a year for dental cleanings so the likelihood that I have not showed is absurd! Further more, due to financial circumstances I have not even been in the past 2 years!!! I am truly infuriated by this!!!!!
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
May 30, 2018
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Dr Pollock is the most gentle dentist I have ever been too! She is caring and tries her best to take care of you within your insurance and budget means. She has done wonders for my teeth and I will continue to be a patient of hers! Awesome staff and just overall great experience! Thank you Dr Pollock and staff!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Heather in Rocky Point, NC – Sep 10, 2017
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I was able to receive a thorough new patient examination within 24 hours of scheduling. After the initial exam I was given antibiotics and a followup appointment for an extraction. All of these events happend within three days. Very attentive and understanding.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Nancy in Burgaw, NC – Nov 03, 2016
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dont miss appointments. my father has end stage cancer and for that reason i had to cancel 2 appointments to be with him at the hospital. because they were emergency hospital visits and i had to cancel they would not see my 17 year old daughter.
Snotty and unprofessional people. would not recommend someone with no heart.
and her filling had to be fixed by another dentist as it was not properly done.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Rocky Point, NC – Mar 12, 2016
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Leave a review
How was your experience with Dr. Pollock?Overall Patient Satisfaction
8responses
Likelihood of recommending Dr. Pollock to family and friends is 3.875 out of 5
About Me
biography
Dr. Valerie Pollock, DDS is a dentistry practitioner in Burgaw, NC.Dentistry
Healthgrades Tips for Getting the Best Dental Care
Locations
Practice
Valerie C. Pollock D.D.S. P.A.302 S Bennett St Burgaw, NC 28425
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