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Dr. William Poole, DDS

Dr. William Poole, DDS

Dentistry
20+ years of experience

Dr. William Poole, DDS is a dentistry practitioner in Leola, PA and has over 20 years of experience in the medical field. He graduated from Case Western Reserve University School of Dentistry in 2001. He is affiliated with medical facilities Lancaster General Hospital and WellSpan Ephrata Community Hospital. He is accepting new patients.

4.8 Star Rating
Based on 16 reviews 4.8 Star Rating (16 reviews)

Practice

21 E Main St Leola, PA 17540

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Dr. Poole's Reviews

Likelihood to recommend Dr. Poole

4.8
16 ratings, 3 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
0%
0%

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Bed side manor missing
Terrible! I needed a tooth pulled and was very nervous which is understandable but because I was a little concerned and wanted to make sure I really needed to have the tooth pulled he refused to treat me because I asked a few questions!! Then his staff chased after me and threw a brochure at me and said I had teeth that needed more than a standard cleaning and needed a deep cleaning and showed me what they thought my teeth looked like in the brochure after only looking at my mouth for a minute!! No bed side manor at all...
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
Helpful
Mar 09, 2025
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A dentist who cares.
I have had two dental issues over the last month and Dr. Poole has been so kind and efficient. He takes the time to explain things and treats you like you are important. I appreciate that! I feel he goes above and beyond.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Angie Thompson – May 10, 2022
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Exceptional
Dr Poole was professional, listened to my issues and recommended me to a specialist! I would definitely recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2022
×Post a ResponseAre you Dr. Poole?

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About Me

care philosophy

We are a full service, patient-centered general dentistry practice in the heart of Lancaster County, PA. Let us serve the needs of your entire family with our modern technology and welcoming atmosphere. We offer a full range of expert, gentle dentistry...read more

biography

Family dentist in Lancaster County, PA since 2001. Same-day dentistry, cosmetic dentistry, pediatric dentistry, preventative dental care, regular dental checkups, teeth cleaning, cavity fillings, teeth whitening, tooth extractions, same-day dental...read more
  • Dentistry

  • Case Western Reserve University School Of Dentistry

    Medical School, 2001
  • La Salle University

    Undergraduate School, 1997
  • English

  • Romanian

  • Russian

  • Ukrainian

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Locations

Practice

William E Poole DDS PC21 E Main St Leola, PA 17540
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 6:00pm
    • Tue: 7:00am - 5:00pm
    • Wed: 7:00am - 12:00pm
    • Thu: 8:00am - 6:00pm
    • Fri: 7:00am - 1:00pm
  • Directions

Affiliated Hospitals

  • Lancaster General Hospital

    555 N Duke St
    Lancaster, PA 17602
    Recipient of 42
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • WellSpan Ephrata Community Hospital

    169 Martin Ave
    Ephrata, PA 17522
    Recipient of 10
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality