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Dr. Yuci Ma, DMD

Dr. Yuci Ma, DMD

Orthodontics & Dentofacial Orthopedics

Dr. Yuci Ma, DMD is an orthodontics & dentofacial orthopedics practitioner in Lexington, MA. She is accepting new patients.

3.2 Star Rating
Based on 15 reviews 3.2 Star Rating (15 reviews)

Practice

57 Bedford St Ste 120 Lexington, MA 02420

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Experience Check

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Dr. Ma's Reviews

Likelihood to recommend Dr. Ma

3.2
15 ratings, 5 with a written review
5 star
53%
53%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
40%
40%

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She fixed my complicated jaw problems
Dr. Ma is very knowledgeable about jaw problems. She is a very caring person and was very patient with my complicated problems that took a long time to fix. Her staff is lovely and well trained. Whenever I had a problem, she saw me right away and I didn't have to wait long for appointments. While I am an older adult, I often saw her interact with the middle school age group and their parents and she always took time to listen and to explain things well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 18, 2023
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She's a saleswoman rather than a doctor. The most time I've spent with her was before I signed the contract. Since my treatment started, I only saw her for about 5 mins during each visit. She always seems to be occupied and didn't have time to listen to and answer my questions. She didn't remember my progress and asked me the same questions repeatedly each visit. Her staffs are more helpful and patient than she is.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Dec 01, 2021
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Both my kids were treated by Dr. Ma. She is very patient, knowledgeable, and super gentle. She took her time and explain what she was going to do and the best way to take care of the teeth. Her smile and encouragement had a positive impact on the kids. My older one was treated by another orthodontist first and there was some complication. Our friend referred Dr. Ma to us and she was able to fix the problem with a very reasonable cost. We had a wonderful experience with Dr. Ma and highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheng L. – Jan 30, 2020
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Completely fixed my migraines by realigning my jaw. Excellent orthodontics work and would highly recommend to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 30, 2018
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Total scam. Wouldn't give an estimate until we paid the $675 fee. Then hit us with an outrageous estimate. Pressured my wife, who came home crying. Disgusting tactics. The front desk was the only highlight, they were helpful. Lost my $675 now using another ortho. So disappointed. Stay away!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 others found this helpful
Helpful
Mike in Waltham ma – Nov 17, 2016
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About Me

biography

Dr. Yuci Ma, DMD is an orthodontics & dentofacial orthopedics practitioner in Lexington, MA. She is accepting new patients.
  • Orthodontics & Dentofacial Orthopedics

  • English

  • Mandarin

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Locations

Practice

Office57 Bedford St Ste 120 Lexington, MA 02420
1

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