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Dr. Zhana Krasyuk, DMD

Dr. Zhana Krasyuk, DMD

Dentistry

Dr. Zhana Krasyuk, DMD is a dentistry practitioner in Wheeling, IL. She is accepting new patients.

3.5 Star Rating
Based on 6 reviews 3.5 Star Rating (6 reviews)

Practice

1532 E Lake Cook Rd Wheeling, IL 60090

Experience Check

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Dr. Krasyuk's Reviews

Likelihood to recommend Dr. Krasyuk

3.5
6 ratings, 3 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
17%
17%
2 star
17%
17%
1 star
17%
17%

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Great dentist, horrible stuff
My experience with Galaxy Dental comes into two parts: dental work and business part. I have nothing but deep gratitude for the professionalism and care provided. This impression, however, is marred by the sloppy business part, so here it goes: I selected the office in part because it is "in-network" for my Advantage MC administered by Devoted Health Plan (PPO). I called the office to confirm, then my card was copied for the first appointment in Feb 2023. Once the crown work was in progress, I was told that the office "may not be in the Devoted network anymore". and was charged for the crown. The charge was partially covered by my other insurance, BUT within Devoted network the crown is covered 100%. Since then, at least twice I was told by the business manager that "We are investigating, and I will call you tomorrow". Needless to say, I have not heard from the office. I am afraid that I will not go to Galaxy anymore and will post this account on different sites to warn potential custo
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Victor Levenson – Mar 16, 2023
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Dr. Krasyuk is a great doctor. All of my family goes there. Easy to get an appointment. I feel safe.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barrington, – Jul 28, 2017
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She is like any other dentist, made my problem big worse and got me an implant.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Buffalo Grove, IL – Mar 15, 2017
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About Me

biography

Dr. Zhana Krasyuk, DMD is a dentistry practitioner in Wheeling, IL. She is accepting new patients.
  • Dentistry

  • English

  • Lithuanian

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Locations

Practice

Office1532 E Lake Cook Rd Wheeling, IL 60090
1
Beyer Dental LTD.200 Milwaukee Ave Buffalo Grove, IL 60089
2