Dr. Zulema Valdivia, DDS

Dr. Valdivia’s incompetence and callousness led to my not having a medically necessary tooth extraction completed (reabsorption). She wasted appointments by (1) ordering an unnecessary medical clearance; and then denying my general doctor’s medical clearance because she confused fasting and non-fasting glucose blood tests; as well as (2) failing to communicate with my dentist to clarify his referral after the initial appointment. To then cover up her incompetence at not obtaining the correct referral during the intervening 1½ months between appointments, Dr. Valdivia tried to gaslight me by denying I had come in for surgery — instead saying I had merely come in for her to review my X-rays despite her cancelling another appointment and refusing to see me without medical clearance intended for surgery, not reviewing X-rays. Finally, Dr. Zulema reneged on her agreeing to surgery despite knowing the longer the tooth remains unextracted the greater the risk to my overall condition.

Dr. Zulema Pappaterra placed three dental implants in my lower jaw and I was amazed by her skill, care, and compassion. She's very attentive and listened to my concerns (I was nervous, of course) but she assured me it was an easy procedure, and she was right! I had no bruising, only normal swelling, and some tenderness. I was able to finish working from home for the remainder of the day with zero discomforts. I believe a good doctor, such as Dr. Pappaterra, makes all the difference. Not only did she explain the implant procedure and what to expect, but she also made sure I understood her future recommendations for me. Most importantly, she was incredibly kind and put me at ease. I trust Dr. Pappaterra with my oral health and would recommend her to anyone.