Practice

I was forced to change health insurance. My new insurance was not accepted by this practice, so I had to find a new primary doctor. My new doctor was scheduled month away and couldn't refill any of my prescriptions until my first visit. I went to my old doctor at New England Family Health. I was willing to pay for the visit out of my pocket to see the doctor about refilling my blood pressure meds. for 30 days worth until I could see my new doctor. He said absolutely not, because I had transferred out to a new doctor. I have been going to see this man for 12 years, and didn't leave for any reason except that he doesn't accept my new Medicare plan. He is being very vindictive and petty, and my health is on the line. I am mad and hurt to say the least. He probably won't even see this review, but I need to say it the way it is. All this after 12 years THANK DOCTOR !!!

I saw him Dec. 27 and again about a week later for a thumb injury. The only thing he did was tell me to buy an over-the-counter brace for my thumb and then put me on prednisone for the swelling. I requested an MRI. I asked him if waiting would make it worse. He said no and if it continued he would order an MRI or send me to a hand surgeon. I had elected him as my pcp at this point. Over a 6 to 7 week period, I called many times to no avail. On my last call, The nurse said that he was thinking about sending me to a hand surgeon instead of ordering an MRI. I said ok and waited for a callback once again. To this day I have not received a call back! I contacted a hand surgeon on my own and now have a surgery scheduled for March 9. I have a ruptured UCL and a small tear on another ligament. I also have trigger finger which needs to have a tendon release because my thumb was stabilized for so long. If this was taken care of promptly, I may not have needed this surgery.

DO NOT RECOMMEND! COVID19 PCR test was unecessarily painful. No call to patient as promised for COVID19 test results and when calling the phone is constantly busy. Called office all day. Busy signal. Very unprofessional.