Auburndale Family Health Center

Made an appointment on 4/22 for 04/23. Went to the office. They copied my id and insurance card and took my copay. I sat in the lobby for 5 minutes then they tell me that the doctor is not in today and they tried to call me. The call center was blamed. The call center can only make appointments that are shown available. They didn’t just make up the appointment. I didn’t receive a call as they claimed. As a place of business they would have at least left a voicemail for me not to come today. If they would have tried calling they would have known the moment I gave my name that the doctor wasn’t in. Not check me in first then claim to have called. I took off 10 hours of work today to see the doctor as my job is not in the city in which I live. I saw no one and have to wait another 2 weeks to see a doctor. I most definitely didn’t make the appt with that office again.

Still cannot get the billing right since last September. They will not respond to my emails. Will not return or recommend!