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Bait and switch operation

I checked several times before my appointment to verify they accepted my insurance. I checked again when I showed up for my appointment. I made it very clear that I could not afford any work that my insurance didn't cover completely. Now I have a $1300 bill and can't get the office to call me back.

What went well

Appointment scheduling
Staff friendliness

What could be improved

Office environment
Long wait times

Helpful

Cyndi – Dec 02, 2023

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