Practice

Terrible customer service from the front desk staff as well as the hygienist. The hygienist then decided to argue with me while I was leaned back in the chair with her hands in my mouth, and I felt like I was in a hostage situation.The front desk staff uses technical dental terms when speaking to their patients and then gets frustrated when we don't know their tooth lingo. Was told that my speech patterns are confusing when I was just asking questions about expectations, which is an interesting way to relate to neurodivergent patients.Basically, I'm in the market for a new dentist who doesn't talk down to their patients.

I noticed that the bad reviews are replied by saying you cannot find them as patients, (I certainly hope you don't try that with me. Makes sense why other site has this business around 3 stars.I have never been treated so poorly, from the first time I went to this office the support staff, (mostly Amanda), has been unimaginably rude to me, I never treated her or any of them the same but for the past few years I just let it go, It's pretty clear if someone is that angry all of the time they have a pretty sad life. But I finally decided that I had enough when she was taking impressions for my flipper (which came out so terrible I couldn't wear it, even with adjustments) when I was about finished she said to me and I quote 'The Dr. Will never put implants in your mouth, you have terrible hygiene' I was shocked, I even wrote down exactly what she said and put it in my phone immediately so I wouldn't forget a word, I had significant surgery earlierin the year and couldn't walk for weeks l