Austell Dental Associates

Dentistry • 4 Providers

4750 Austell Rd, Austell GA, 30106

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Austell Dental Associates is a medical group practice located in Austell, GA that specializes in Dentistry.

Providers

Overview

Common Questions and Answers

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  • Offer virtual visits or other telehealth services?

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  • Physically located within a hospital?

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  • Offer weekend appointments?

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Location

Austell Dental Associates LLC

4750 Austell Rd, Austell GA 30106

CallDirections

(770) 948-8888

Reviews

Office Reviews
Provider Reviews
4.0
(2)
Rating for Austell Dental Associates

Top Reported Wait Time

0-5 minutes

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NO FLEXIBILITY OR GRACE GIVEN TO THE CLIENT
No matter how many times I try to hang in there with this office, they make me feel unwanted and they dismiss you. They don't offer any grace when emergencies happen at all. I could be dealing with a health issue or anything with work and they don't care. The front desk associates who book the appointments are the most insensitive women I have ever dealt with. I am in the business of communications and they don't care what just happen and they give you no grace or flexibility in scheduling. But, let something happen to one of them and they need to upend your whole day like that and they give themselves grace but not the customer. It is very disappointing considering the doctors who run the practice are the poster children for professionalism. After you drive over 20 miles the less they could give you is an additional 5 minutes beyond the 10 minute cut off but no. This just upsets me to no end. If you are a working professional, this is not the dentist office for you.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
NOT CUSTOMER FOCUSED – Sep 06, 2024
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