Reagan Medical Center

Dr. Rafeedie is the best! He actually listens to my concerns and we work together to find solutions. He's extremely knowledgeable, patient, and caring. He doesn't rush me and just throw medication at me. The office is sometimes busy since they also accept walk-ins and operate as an Urgent Care but I don't mind the wait and it's never too bad. I appreciate that I can use the urgent care, íf needed, so I'm patient. Everyone is extremely nice and helpful.I do wish they would update the office. It's kind of grimy and old at first glance.

My spouse and I have been patients at RMC since 2019, making the effort to travel an hour each time because we trusted the care and professionalism. Unfortunately, our recent experience has left us disappointed and questioning that trust.When scheduling our recent annual wellness exams, I specifically mentioned that these were preventive visits, and we were assured by the staff that they would be covered under our insurance. At the front desk, we reconfirmed this while providing our insurance card. During the appointment, the nurse offered flu shots, and I asked directly if they were covered. She confidently said they were free, so we agreed.To our surprise, we received a bill after the visit for services we were never informed would incur charges. In the past, any additional costs like blood work or ECGs were clearly discussed beforehand, so this lack of transparency was unexpected and frustrating.We’ve also reached out to the billing and grievance departments multiple times via em