Novak Center for Children's Health

Dr. Khan's care for my son was extremely disappointing. Over the 13 months, she failed to take timely, proactive steps, even though his symptoms worsened. Early in treatment, she noted he had not had a scope in 4 years, but delayed scheduling it for eight months. Despite my repeated concerns and requests for a new treatment plan, she insisted he was still a 'new patient' to her and refused to make changes, even as his condition deteriorated. During this time, my son experienced his worst health, including three hospitalizations within 6 months. When I documented symptoms in MyChart, she scolded me and dismissed the severity of his condition. At one point, as my son's symptoms were worsening again, her plan was merely to wait for another hospitalization to consult with a surgeon. Her passiveness and lack of care contributed to his deterioration in health. Ultimately, a different team of doctors correctly diagnosed him with ulcerative colitis and provided effective care.