MDVIP - Beverly, MA

Internal Medicine • 1 Provider

Telehealth services available

MDVIP - Beverly, MA is a medical group practice located in Beverly, MA that specializes in Internal Medicine.

Providers

Dr. Helena Santos-Martins, MD

Dr. Helena Santos-Martins, MD

Internal Medicine

11 Ratings
(781) 217-6662

Overview

Language services

  • Portuguese
  • Spanish

Medical Services

Common Questions and Answers

  • Have free onsite parking?

  • Does MDVIP - Beverly, MA have free onsite parking?

  • Have an onsite pharmacy?

  • Does MDVIP - Beverly, MA have an onsite pharmacy?

  • Offer virtual visits or other telehealth services?

  • Does MDVIP - Beverly, MA offer virtual visits or other telehealth services?

  • Physically located within a hospital?

  • Is MDVIP - Beverly, MA physically located within a hospital?

  • Offer weekend appointments?

  • Does MDVIP - Beverly, MA offer weekend appointments?

  • Offer appointments outside of business hours?

  • Does MDVIP - Beverly, MA offer appointments outside of business hours?

Location

MDVIP - Beverly, MA

100 Cummings Ctr Ste 106Q, Beverly MA 01915

CallDirections

(978) 720-8811

Reviews

Office Reviews
Provider Reviews
1.0
(1)
Rating for MDVIP - Beverly, MA

Top Reported Wait Time

30-35 minutes

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The office often seemed very chaotic. Mixed messages from staff. If messages sent through patient gateway were answered at all they were answered by staff even though directed to Dr. Santos. Never any follow up from her. I was seen in urgent care as often as I was seen in the office because Dr. Santos didn't have time to see me or was on vacation. She was also very inconsistent in the way she treated me, especially during virtual visits. Sometimes she was very friendly and other times she seemed angry, like maybe she was annoyed that I was taking her time. Never knew what to expect.Too busy to actually live up to the promises of MDVIP. Not worth paying the extremely high membership fee. I always thought Dr. Santos cared about me as a patient and a person. As soon as I was no longer paying the membership fee it became very obvious that she could care less about me as a person. Pretty sad. Writing this review makes me wonder why I didn't leave her practice a long time ago.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Feb 28, 2025
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Contact Us

100 Cummings Ctr Ste 106Q

Beverly, MA 01915

Directions