Metrowest Mri

Diagnostic Radiology • 1 Provider

761 Worcester Rd, Framingham MA, 01701

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Metrowest Mri is a medical group practice located in Framingham, MA that specializes in Diagnostic Radiology.

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Overview

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Location

Imaging Consultants Inc

761 Worcester Rd, Framingham MA 01701

CallDirections

(508) 872-7674

Reviews

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Provider Reviews
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Rating for Metrowest Mri

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Not affiliated with Hospital - Terrible Scheduling
The staff on-site is fantastic, especially Nancy! However, the overall service at MWMRI is terrible as follows: 1) They deceptively align themselves with MW Medical Center when they just rent shared space. 2) They outsource all scheduling to out-of-state and the process results in long phone waits upwards of 40 minutes! 3) Their original database has not been integrated to their new system so all my records of prior MRI are in limbo. 4) They have no clear process for receiving Faxed Referrals from a PCP and therefore I've spent upwards of 1-2 months with a back and forth with claims fax was not received. My latest episode was a scheduled MRI that was cancelled the day before with no contact or explanation. I showed up only to find out my MRI was cancelled. The use of contrast is insisted even if the patient does not want these chemicals/minerals in their body. I will NEVER go back there again and advise prospective clients to think carefully before going here. It is best just to go to
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Long wait times
Helpful
Aug 21, 2022
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