The Flossery

The dentists are absolutely amazing. I love getting my dental work done here HOWEVER billing is an absolute disaster. It takes 4-6 months for the billing team to properly submit a claim. Constant battles.I was over charged in April, told I would be credited in October (months of fighting) checked my credit card in December no refund - the billing team is still 'looking into it'. Haven't got my insurance to pay my September or December bill yet because the office didn't submit the proper information for the claim.I have been a patient for over 1 year, and every single visit results in a 6 month battle begging to have the office give me info so the dental insurance I have can actually be applied to the dental work I've gotten done.

I made a huge mistake coming here. They are okay for cleanings, but if you need other dental work run far and fast. They are far less gentle than the rough dentist I attempted to replace with The Flossery, and during the filing process I could feel the drill. This after I repeatedly told the doctor I didn't feel numb enough.They did stop when I bounced off the table due to the pain. This is not a feeling I thought a dentist would ever make me feel due to good experiences in the past. Trying to get another dentist to fix the drilled hole in my tooth is very difficult as it is now a liability issue. I wish I never came to this dentist and rue the day I made an appointment. If youa re lucky enough to be reading this before they mess up your mouth, do not go here. Say a prayer for me.