Michigan Institute of Urology, P.C.

I had two huge kidney stones that were causing excruciating pain and could not come out with the traditional procedures, and the scope. I needed another procedure, which they told me I could have in two months. I was non-functioning and in bed every day due to pain. I could not get any doctors, nurses, PAs to call back when I left messages. I showed up at the office one time, hoping that the doctor would be there. I ended up going through Henry Ford and had amazing care and had surgery and am pain-free. First appointment was July 29 and they wanted to get me into surgery the day before Thanksgiving. There was no way I could wait that long. No one seemed to care. I went through three different doctors at MIU. Very upsetting and insulting.

They never answer their phones and they keep you on hold until you hang up. They also state to go to their website to chat and you will get an answer quickly. I tried the chat function and I am still waiting for a reply and it’s been 30 minutes so far. I would NOT recommend going to this group of doctors. The doctors may be good but the offices are mismanaged

Treated with disrespect and rudeness. Will not be going back, would rather be sick then have to come here again.

I am very grateful for the care I’ve received since being diagnosed with a cancerous kidney mass this past winter. This is my second bout with cancer since having a hysterectomy over a decade ago. It seemed somewhat surreal to me that what started out as a benign cyst in my kidney morphed into cancer within a couple years. Dr. Hafron delivered the diagnosis to me after my biopsy and though I’d hoped it was benign the truth was it was not. So I had to face yet again the fact I’d need surgery to remove it. Fortunately it was stage 1 -early- so I had approximately 10% of my right kidney removed. Believe me , facing this was not easy emotionally for me. I was more afraid of the surgery than the cancer. And all the testing was stressful as well though I understand the necessity for it and the continued monitoring especially since I’ve had cancer twice. Anyway, I believe I was fortunate to be referred to Dr. Hafron for my care and treatment. I highly recommend him to anyone.