Practice

DO NOT RECOMMEND: Be prepared to wait, wait and wait some more! As a patient, I respect my appointment time by arriving on time and I expect the office to do the same. If the doctor is running significantly behind schedule (as it seems is standard practice here) a call should be made to the patient as a courtesy. I waited 90+ minutes for Dr. Gould at my last appointment; at my follow-up appointment I waited 30 minutes before being told that I had at least another 15 minutes to be brought back to another waiting area to wait for a room to open up. My schedule did not permit a seemingly endless waiting period so I asked to reschedule; the only accommodation offered was an early morning appointment 2 months from now. I liked Dr. Gould, but I will be finding another doctor with an office that's managed properly and professionally.