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Poor

I have seen Dr. Gary Steinbach for over 27 years and will never go back to his practice again. I had no idea the office had a new system in place that you had to submit all your paperwork via a text message. When I went into the office, the staff gave me option to fill out all my information via paper. Dr. Steinbach was so unprofessional. He screamed at his staff in front of the entire waiting stating 'he refuses to see any patients that do not sign in electronically' By the time I started the electronic process, he refused to see me since it was passed 15 minutes after my scheduled appointment and could not see me until late October. I have an issue that I need to be screened every 6 months for breast cancer, and Dr. Steinbach was prepared to let me walk out the door and compromise my health. I am so disappointed.

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Long wait times

Helpful

Pam S. – Aug 01, 2024

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