Rand Dental Associates , P.A

I reached out to Rand Dental for routine care and to discuss replacing a crown. I made sure to confirm multiple times that they accepted my plan. When I called to schedule my first appointment, I specifically asked them to triple-check, and they assured me they did. At my first appointment, I asked again, and they confirmed it.During my 2nd visit, they informed me they had contacted my insurance about the X-ray for my crown.They told me the X-ray was covered, but I would need to wait until the end of the year for the full X-ray to be completed and paid for my insurance. Based on this, I moved forward with the care.Now, I'm receiving repeated bills for the services, with Rand Dental claiming my insurance didn't cover them.This is unacceptable. I explicitly asked them to verify coverage, and they repeatedly assured me it was covered. Patients should not be held responsible for these costs when a provider fails to properly confirm insurance coverage,

Scammers! Stay away. They will assure you that services are covered. Even go as far as checking with your insurance while you are in the office then hit you with a bill for hundreds of dollars and say that it was denied by insurance. What is the point of them checking right in front of you. They will also instruct you not to pay the bill while they resubmit the claim and then go silent. After that I received a letter from their office saying the bill was going to collections. Such poor management and business practice!