RALSTON MEDICAL LTD

My doctor is awesome. I appreciate his professionalism and general demeanor. His attention to detail is why I would give this practice any stars. Once you are out of the doctors office things go downhill rapidly. Take for example we got 6 inches of snow in Reno last night and they chose to close the office down today. My seamstress and every other business in Reno is open, but not these folks. If this is their way of doing business in Northern Nevada - they will need to reassess as we get snow consistently here. I can't imagine cancelling an entire days worth of appointments over snow - just silly. Now if you call while they are on lunch or when they have decided to close on a business day due to snow the outside call center they use is atrocious. I almost gave up - and I am assuming many of the negative reviews below are from getting that service. I think originally to get an appointment here I sat on hold for 30 minutes. I gave up at the 30 minute mark and just kept calling repeatedl