Schweiger Dermatology-Midwood

AVOID THE RECEPTIONIST SHANAYA – SHE IS UNPROFESSIONAL AND DISCOURTEOUS. I took my elderly father to a 12:10 PM appointment, arriving at 12:05, parked, and ready. We entered at 12:15 and checked in with Shanaya. After waiting for some time, we repeatedly inquired about when we would be seen. Each time, Shanaya assured us that my father was registered and would be called shortly. At 1:00 PM, without any notice, the staff went to lunch. When they returned at 1:30, we asked again about our status and were simply told that we were on the list but no further information was available.At 1:45 PM, after waiting for an hour and a half, we were informed that we were too late for the appointment and that it had been canceled. I was shocked and asked for an explanation. Shanaya stated we arrived too late. When I requested to speak with Dr. Porta about our five-minute delay, she returned in just 30 seconds to say that he refused to see us today.Shanaya was very rude and made no effort to help.