Rivus Wellness & Research Institute

When I called the front desk to make an appointment I explained to the front desk lady my situation and that I was previously on a medication with my primary doctor and needed to move over to a psychiatrist for medication management for it now. She assured me that it would not be an issue. I then get to the appointment and first off, I had to sit in the waiting room for over an hour past my appointment time to be seen. And, secondly, once I actually got back to my appointment the psychiatrist told me that she cannot prescribe controlled substances (the medication that I needed and have been on for years). Train your front staff better and make sure they tell the patients up front that the office does not prescribe the medication that they need.