Practice

Ophthalmology, Optometry • 8 Providers

3001 W Andrew Johnson Hwy, Morristown TN, 37814

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Telehealth services available


Practice is a medical group practice located in Morristown, TN that specializes in Ophthalmology and Optometry.

Providers

Overview

Medical Services

Common Questions and Answers

  • Have free onsite parking?

    1 user said yes. What's your ?

    Yes
    (1)
    No
    (0)
  • Have an onsite pharmacy?

    1 user said no. What's your ?

    Yes
    (0)
    No
    (1)
  • Offer virtual visits or other telehealth services?

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  • Physically located within a hospital?

    1 user said no. What's your ?

    Yes
    (0)
    No
    (1)
  • Offer weekend appointments?

    1 user said no. What's your ?

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    No
    (1)
  • Offer appointments outside of business hours?

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Location

Doctors Optical LLC

3001 W Andrew Johnson Hwy, Morristown TN 37814

CallDirections

(423) 581-0360

Reviews

Office Reviews
Provider Reviews
3.9
(7)
Rating for Practice

Top Reported Wait Time

40+ minutes

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Horrible experience from start to finish... twice!
From start to finish, this experience was HORRIBLE. We waited over two and a half hours both times we were there. Dr. Holt never once asked how my mother was feeling. She did not wait for the numbing drops to work before diving into a painful cornea procedure. She pulled tweezers out of her lab coat pocket to remove a contact lens... without even sterilizing them! The waiting rooms are jam packed with people - elbow to elbow. The office is beautiful, but the staff is uncaring and unfriendly. The schedulers don't return phone calls and Dr. Holt has the worst bedside manner of any doctor I have ever encountered. She was patronizing and negative, and after telling us she only had access to the procedure room on Friday afternoons and was not there every Friday, invited us to go elsewhere to have the next procedure done. Just WHAT? Guess she has more business than she wants.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Feb 25, 2025
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Horrible office staff
The office staff is horrible. Worst office experience of my life!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Mar 31, 2022
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I have been a patient of Dr. Paul Pruett for over 5 years; he has helped me with my diabetic retinopathy and glaucoma and dI'm very grateful to him. The staff is always very personable.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Long wait times
Helpful
Jan 29, 2022
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Fast to schedule and do surgery. Great Team of Doctors. I saw Dr. HOLT. SHE WAS EXCELLENT.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Jan 28, 2022
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I have been going to Baptist Eye Surgeons for several years. Dr Lindsey is a kind well informed doctor that I trust completely. I have seen 2 other doctors there for different conditions and have been completely satisfied with my treatment. I am so blessed to be able to have this excellent care in my hometown.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Marie H. – Jan 27, 2022
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Dr Tilley and entire staff are always friendly and professional. They answer all questions and are genuinely concerned for their patients.
What went well
No results
What could be improved
No results
Helpful
Jan 27, 2022
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Friendly helpful front desk and check out. I had cataract surgery and laser treatments. Doctors were great.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Jan 27, 2022
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