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Do not go here

They seemed nice but switched my entire family into new contacts claiming they were cheaper and great. We bought 6 months worth and after 4 months ran through them all as they were TERRIBLE when we called and asked to switch brands back to our original they refused and was making us pay for a whole new visit for each family member just to change brands from a brand we were happy with. One must questions why they are pushing this certain brand so hard hmmm. They did not tell us that they had a policy that after 90 days you have to come in and pay for a new visit to change back to your old existing brand. We tried to call and work this out and they refused. Never have I ever had an eye doctor require this and behave this way and I have been in contacts for 30 years. Terrible company terrible policy don’t trust them

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Staff wasn't friendly
Long wait times

Helpful

Dec 03, 2024

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