Hanley Family Dentistry

Dentistry • 2 Providers

13295 Rivers Bend Blvd, Chester VA, 23836

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Hanley Family Dentistry is a medical group practice located in Chester, VA that specializes in Dentistry.

Providers

Overview

Language services

  • German

Medical Services

Common Questions and Answers

  • Have free onsite parking?

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    Yes
    (2)
    No
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  • Have an onsite pharmacy?

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    Yes
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    No
    (2)
  • Offer virtual visits or other telehealth services?

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  • Physically located within a hospital?

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  • Offer weekend appointments?

    1 user said no. What's your ?

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  • Offer appointments outside of business hours?

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Location

Michael R. Hanley DDS

13295 Rivers Bend Blvd, Chester VA 23836

CallDirections

(804) 530-3539

Reviews

Office Reviews
Provider Reviews
4.7
(28)
Rating for Hanley Family Dentistry

Top Reported Wait Time

0-5 minutes

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Excellent care always
I received thorough cleaning and polishing today. Everyone is this office is a professional. I am always treated with a gentle hand and with respect. Every move is explained. When the polishing is done, my teeth are flossed; you know you are important when someone flossed your teeth for you.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Always exceptional
I have been going here many years. I always receive prompt, friendly & professional service. I really like everyone in the office and cannot imagine better care&service. Cannot imagine going anywhere else.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2025
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OUTSTANDING SERVICE FROM THE TIME YOU WALK IN THE OFFICE UNTIL YOU LEAVE. ALL THE STAFF ARE SO NICE AND HELPFUL. I ENJOY GOING TO THE OFFICE FOR EVERYONE IS SO PLEASANT. NO DREADING GOING TO DENTIST AT THIS OFFICE!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2025
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In an emergency they found a way to fit me in and provided t e care always ha e recieved
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Feb 04, 2025
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Excellent service, pain free
The staff were all pleasant from the moment I walked in the door. I've often found dental to be painful, even minor things like cleanings....Not at Hanley! Always pain free, efficient & kind.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Nov 19, 2024
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Definitely would
Friendly staff and genuinely care
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Nov 03, 2024
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Great dentist and cre
Always professional, friendly and providing great srrvice
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Oct 03, 2024
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In appreciation
They were kind, attuned, and responsive to my individual needs and wants, even with my fluctuating desires.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Aug 28, 2024
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Hygienist
Poor service by Ms Karen , she made sure she will bill high so she focused on doing periodontist test instead of cleaning . She deliberately was giving high numbers as I know my recent test report. She put paste washed that and just did lower jaw flossing . When I was checking out I was asked to pay $183 as co payment! There is no copay until they bill the insurance. They always take in advance before insurance because they know my insurance will pay most. So they make money from patient and insurance. Please pay attention to your statements from insurance.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Aug 16, 2024
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Dental appointment
Great service.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Jul 22, 2024
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The Best
Both doctors do a great job of explaining what they are doing. They make you feel comfortable. Very knowledgeable. The whole office is professional.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Mar 31, 2024
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New and worth the change!
I had my first appointment today, and it went really well. The staff was friendly and professional.So glad a friend recommended them! I do too!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Linda Witt – Feb 29, 2024
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Three failed crowns and terrible with insurance
Completely incompetent practice from both a medical and administrative perspective. Had 3 crowns performed, all of which failed, one of which landed us in the ER. Had non-stop, repeat issues with them submitting the correct documentation to our insurance company. In one instance they did not submit the insurance documentation to the correct address. They waited six months before following back up with insurance, who advised them that they were now outside of the available window to submit the documentation, so Hanley came to collect from us personally ONE YEAR LATER because it was 'denied by insurance'. Each and every non-routine cleaning service lead to an issue between Hanley and our insurance company and cost us hundreds out of pocket that otherwise would have been covered by our insurance. They only communicate with their patients when they are looking for a positive Google review.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Alea – Jan 06, 2024
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Excellence … Hanley Family Dentistry
Every person on staff is outstanding in the provision of dental services.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Susan – Nov 16, 2023
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Very professional yet personable care
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Nov 07, 2023
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hanley family dentistry
the staff was great and Dr. Hanley was very professional and offered very good information as to the state of health of my teeth and gums
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Nov 10, 2022
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Best of the best!
I have been a patient for several decades and have always found Dr. Hanley and all of his his staff to be exceptionally professional and friendly. I look forward to my visits with them. He always uses the most cutting edge technology. The office ic is spotless and welcoming. I cannot imagine how they could be any better.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Aug 04, 2022
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Best family dentist
Dr. Hanley has been our dentist for years. The staff are more like friends! It’s always been a comfortable experience for me. Glad that Dr. Pete is carrying on the family profession.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Maggie – Mar 25, 2022
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Like family
We've been going to Hanley Family Dentistry for over 15 years. Drs. Hanley and the staff treat us like family. They are professional in their work but are friendly. Appreciate the way they care for their patients, are so knowledgeable and helpful when it come to the health of our teeth.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
wittes02 – Mar 07, 2022
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I would absolutely recommend Dr. Pete! He is more than competent and skilled, listens well, genuine in his care for your comfort, and will strategize a plan to get the care you need without having to take a second mortgage on your house to get it done. I won't go anywhere else!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Lorraine – Feb 11, 2022
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Frequently Asked Questions

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