MemorialCare Saddleback Medical Center
MemorialCare Saddleback Medical Center is a medical facility located in Laguna Hills, CA. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.
Patient Experience Rating
8% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Surgical Care Excellence Award™ (2025)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Critical Care Excellence Award™ (2025, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2025)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Critical Care Award™ (2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Surgery Excellence Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2025, 2023
America’s 100 Best Hospitals for Critical Care Award™
2024
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2025, 2024, 2023
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2025
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMemorialCare Saddleback Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
MemorialCare Saddleback Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 01 2025
Review for Dr. Nguyen
P.A., Ms. Jenny Luong is present, personable and takes concerns of patient seriously. That’s so needed in the medical field. She spends time, answers all questions and provides best possible resolution with next steps. I’m grateful to have her over my care
May 01 2025
Review for Jenny Luong
I’ve been going to Dr Gentile for 15 years. She is kind, goes over all your concerns and labs. She’s very thoughtful and takes the time to listen to your medical needs. Her husband is also a doctor in the urgent care and is also excellent.
May 01 2025
Review for Dr. Gentile
Dr. Shim was able to diagnose my rare autoimmune disease. And over the months we have been able to try various treatments and options available. Dr. Shim listens to my wants and concerns giving me different options and routs to choose from.
Apr 30 2025
Review for Dr. Shim
Location
MemorialCare Saddleback Medical Center
Frequently Asked Questions
Where is MemorialCare Saddleback Medical Center located?
MemorialCare Saddleback Medical Center is located at 24451 Health Center Dr, Laguna Hills, CA 92653. Find other locations and directions on Healthgrades.
Has MemorialCare Saddleback Medical Center won any recent awards from Healthgrades?
Yes, MemorialCare Saddleback Medical Center has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and 8 more in the past two years.
Is MemorialCare Saddleback Medical Center highly rated with patients?
72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does MemorialCare Saddleback Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at MemorialCare Saddleback Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades MemorialCare Saddleback Medical Center profile..
How does MemorialCare Saddleback Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The doctor is personable, caring and friendly. She spends a lot of time talking and finding out what your concerns are. I never feel rushed at my appointments.