Mercy General Hospital
Mercy General Hospital is a medical facility located in Sacramento, CA. This hospital has been recognized for Outstanding Patient Experience Award™, Surgical Care Excellence Award™, and more.
Patient Experience Rating
11% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Surgical Care Excellence Award™ (2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2025, 2024)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
America’s 100 Best Hospitals for Cardiac Care Award™ (2023)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 100 Best Hospitals for Coronary Intervention Award™ (2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
America’s 50 Best Hospitals for Cardiac Surgery Award™ (2023)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2023
America’s 50 Best Hospitals for Cardiac Surgery Award™
2023
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025, 2024
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy General Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Mercy General Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 01 2025
Review for Dr. Chang
I have had a very good experience with Dr. Lawandy. He is friendly and easy to talk to. He answered all my questions to my satisfaction and I didn't feel rushed during any of my appointments. He performed surgery on my lumbar spine and he gave the confidence I needed to go into a surgery like...
Apr 30 2025
Review for Dr. Lawandy
Aweful! I would NOT recommend Dr. Singla if you have colorectal cancer. He has very poor bedside manners and has an insensitive sence of humor.He single handedly ruined the quality of my life after my surgery.
Olivia Pappa Apr 27 2025
Review for Dr. Singla
Dr. Chen is a wonderful surgeon. He clearly explained to my mother-in-law and myself what her surgery entailed. He was prompt and super professional day of surgery. I highly recommend him.
Apr 26 2025
Review for Dr. Chen
My first visit was alright. My second appt was set up on a Monday. I came down with the flu that weekend and called first thing Monday morning to reschedule. The appointment was given six months out (from January to July). I got called and was told a NP could see me the following morning. I live 45...
Apr 25 2025
Review for Dr. Armour
Location
Mercy General Hospital
Frequently Asked Questions
Where is Mercy General Hospital located?
Mercy General Hospital is located at 4001 J St, Sacramento, CA 95819. Find other locations and directions on Healthgrades.
Has Mercy General Hospital won any recent awards from Healthgrades?
Yes, Mercy General Hospital has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Spine Surgery Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and 3 more in the past two years.
Is Mercy General Hospital highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Mercy General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Mercy General Hospital profile..
How does Mercy General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Professional service. My favorite place for retinal treatment.