Atrium Health University City
Explore care at Atrium Health University City in Charlotte, NC, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
7% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceAtrium Health University City
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Atrium Health University City
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 17 2025
Review for Dr. Otis
Dr. H is consistent with not only treating pain but other medical conditions which may be associated with the root cause of the pain. He is a jewel.
Apr 16 2025
Review for Dr. Heil
I have been under Dr. Otis's care for the past 7 years and I cannot not say enough wonderful things about him. I feel he listens very carefully to what I have to say and I do not feel rushed. I'm at the age now that a competent physician is like a Rock Star to me and Dr. Otis is definitely a Rock...
Apr 11 2025
Review for Dr. Otis
Went into the ER first doctor I saw advice he thought I had a viral heart condition as my heart rate was low in his opinion. I was pretty nervous but tests were run. When the results were done another doctor came in Dr Bryant to advise me that all the test results were fine. My wife advised Dr...
Apr 08 2025
Review for Dr. Bryant
Location
Atrium Health University City
Frequently Asked Questions
Where is Atrium Health University City located?
Atrium Health University City is located at 8800 N Tryon St, Charlotte, NC 28262. Find other locations and directions on Healthgrades.
Has Atrium Health University City won any recent awards from Healthgrades?
No, Atrium Health University City has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Atrium Health University City highly rated with patients?
58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Atrium Health University City score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Atrium Health University City?
Phone number, appointment information, and directions can be found on Healthgrades Atrium Health University City profile..
How does Atrium Health University City rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Otis takes time to listen, is very thorough and explains treatment options clearly. Very knowledgeable. I cannot say enough good things about bout him and his administrative assistant.