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Banner Ocotillo Medical Center

Banner Ocotillo Medical Center is a medical facility located in Chandler, AZ. This hospital has been recognized for Patient Safety Excellence Award™.

64%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

3% lower than the national average

64%

Would definitely recommend

1% lower than the national average

Banner Ocotillo Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Banner Ocotillo Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%67%

Providers

Provider Reviews

Lack of interest in the patient and their concerns. No follow-up with test results. Stay away from him, go to someone who actually cares about their patients.

May 02 2025

Review for Dr. Bottomley

She discovered something no one else even came close to.Was not rude found the right Medicine for me never rushed or was rude. She was the one researcher and gave me answers.I have had serious problems types of seizures since 1979 that started in navy.I read some of the reviews and it sounds like a...

May 01 2025

Review for Dr. Hopkins-Calligan

Dr Naim and His Female Assistant Ms.R asked about my Nutrition and what I could improve it with impressed with my improvement in 6 months and how I can do better in the next year explained what might be connection of what is going on.

Apr 30 2025

Review for Dr. Alkhouri

As always, Dr Harrill and his staff are professional and friendly.

Apr 30 2025

Review for Dr. Harrill

Dr. Neeley has been great and did a great job with my reverse shoulder replacement. It is a long recovery and he and his staff have been attentive all along the way.

Apr 29 2025

Review for Dr. Neeley

Location

Banner Ocotillo Medical Center

1405 S Alma School Rd, Chandler AZ 85286

CallDirections

(480) 256-7000

Frequently Asked Questions

Where is Banner Ocotillo Medical Center located?

Banner Ocotillo Medical Center is located at 1405 S Alma School Rd, Chandler, AZ 85286. Find other locations and directions on Healthgrades.

Has Banner Ocotillo Medical Center won any recent awards from Healthgrades?

Yes, Banner Ocotillo Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Banner Ocotillo Medical Center highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Banner Ocotillo Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Banner Ocotillo Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Banner Ocotillo Medical Center profile..

How does Banner Ocotillo Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1405 S Alma School Rd

Chandler, AZ 85286

Directions

(480) 256-7000