hospital-image
hospital-image

Banner Payson Medical Center

Explore care at Banner Payson Medical Center in Payson, AZ, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

67%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

6% lower than the national average

67%

Would definitely recommend

6% lower than the national average

Banner Payson Medical Center

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%65%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%88%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%82%

Banner Payson Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%77%

Providers

Provider Reviews

From the moment she introduced herself I felt she wasn’t interested in helping me. I felt like she wasn’t interested in anything I had to say and was more interested in pushing what she seemed to already have determined was what was the best course of action even though previous doctors had already...

May 02 2025

Review for Dr. Rawson

Dr.Janna Kroleski was amazing. This was my first experience where the doctor was attentive, answered all of my questions with compassion and impressed me with her knowledge! I use to play sports and currently live an active lifestyle. I highly recommend Dr. Kroleski…… Dante

Apr 30 2025

Review for Dr. Kroleski

Dr Naim and His Female Assistant Ms.R asked about my Nutrition and what I could improve it with impressed with my improvement in 6 months and how I can do better in the next year explained what might be connection of what is going on.

Apr 30 2025

Review for Dr. Alkhouri

He & his staff have a great way of guiding you step by step. Dr. Puttliz has a warm & reassuring way of making one feel that you're in good hands.

Apr 29 2025

Review for Dr. Puttlitz

Dr. Neeley has been great and did a great job with my reverse shoulder replacement. It is a long recovery and he and his staff have been attentive all along the way.

Apr 29 2025

Review for Dr. Neeley

Location

Banner Payson Medical Center

807 S Ponderosa St, Payson AZ 85541

CallDirections

(928) 471-3222

Frequently Asked Questions

Where is Banner Payson Medical Center located?

Banner Payson Medical Center is located at 807 S Ponderosa St, Payson, AZ 85541. Find other locations and directions on Healthgrades.

Has Banner Payson Medical Center won any recent awards from Healthgrades?

No, Banner Payson Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Banner Payson Medical Center highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Banner Payson Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 9 hospital services. View more details here.

How do I get in at Banner Payson Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Banner Payson Medical Center profile..

How does Banner Payson Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

807 S Ponderosa St

Payson, AZ 85541

Directions

(928) 471-3222