Bertrand Chaffee Hospital
Explore care at Bertrand Chaffee Hospital in Springville, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
25% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBertrand Chaffee Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Bertrand Chaffee Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 02 2025
Review for Dr. Awner
Dr. Nasabzadeh is a highly skilled professional who always provides outstanding care with thorough diagnoses and supporting details.
May 02 2025
Review for Dr. Nasabzadeh
Dr. Johnson is a breath of fresh air in women’s healthcare. After dealing with issues and gaslit by multiple doctors prior to seeing Dr. Johnson, she didn’t hesitate to suspect that I had endometriosis. We agreed to go in for surgery to take a look where she discovered I had STAGE FOUR endometriosis...
Apr 27 2025
Review for Dr. Johnson
My regular dr had left the practice, so I saw Dr. Li. I was already in a lot of pain from missed injections due to the doctor change. Dr. Li started our appointment by debating my Multiple Sclerosis diagnosis from Cleveland Clinic in the first 10 minutes of meeting me, before doing an exam. If she...
Apr 25 2025
Review for Dr. Li
Location
Bertrand Chaffee Hospital
Frequently Asked Questions
Where is Bertrand Chaffee Hospital located?
Bertrand Chaffee Hospital is located at 224 E Main St, Springville, NY 14141. Find other locations and directions on Healthgrades.
Has Bertrand Chaffee Hospital won any recent awards from Healthgrades?
No, Bertrand Chaffee Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Bertrand Chaffee Hospital highly rated with patients?
48% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bertrand Chaffee Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Bertrand Chaffee Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Bertrand Chaffee Hospital profile..
How does Bertrand Chaffee Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Our son has been seeing Dr. Awner for a rare genetic eye condition since he was an infant. Dr. Awner is kind, patient with our questions, professional, and efficient. He knows his patients’ histories so well and his expertise is so valued.