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Billings Clinic

Explore care at Billings Clinic in Billings, MT, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

73%

Patient Experience Rating

8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Death following a serious complication after surgery
  • In-Hospital Fall Associated Fracture Rate

1 rating was better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

4% higher than the national average

73%

Would definitely recommend

8% higher than the national average

Billings Clinic

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%58%

Billings Clinic

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%67%

Providers

Provider Reviews

I have only seen Dr. Marks once, since he has scheduled some appointments for me before he will let me know more about surgery. He is not a very friendly person. He is right to the issue and doesn't joke or talk weather, etc. I just hope he is a better surgeon than a friendly person.

May 03 2025

Review for Dr. Marks

Dr Hawkes has been a team member in my Breast Cancer journey. He completed a breast radiation repair and a breast reduction to improve my physical comfort and symmetry. I recommend Dr Hawkes as an excellent surgeon and very kind person. Along with his staff I received wonderful care.

May 01 2025

Review for Dr. Hawkes

Was very professional when explaining my surgery and what would come after. Made sure I had family arriving to be with me post surgery. He explained all options to made sure i knew i had a choice.

Apr 30 2025

Review for Dr. Hancock

He was very thorough and listened to my concerns. I told him i thought it was appendicitis and he took that very seriously. Stated if it wasn’t he would do everything he could to figure out what it was. Ended up being appendicitis. He did a great job explaining the next steps until the surgeon...

Apr 29 2025

Review for Dr. Johnson

The worst experience I've ever had with a doctor and I'm in my 60s. I consulted Dr. Blum seeking a second opinion which I always thought was acceptable or even encouraged. I felt Dr. Blum acted annoyed I was not accepting her colleague's diagnosis and irritated that I was having a hard time...

Apr 29 2025

Review for Dr. Blum

Location

Billings Clinic

2800 10th Ave N, Billings MT 59101

CallDirections

(406) 238-2500

Frequently Asked Questions

Where is Billings Clinic located?

Billings Clinic is located at 2800 10th Ave N, Billings, MT 59101. Find other locations and directions on Healthgrades.

Has Billings Clinic won any recent awards from Healthgrades?

No, Billings Clinic has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Billings Clinic highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Billings Clinic score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Billings Clinic?

Phone number, appointment information, and directions can be found on Healthgrades Billings Clinic profile..

How does Billings Clinic rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2800 10th Ave N

Billings, MT 59101

Directions

(406) 238-2500