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Brigham and Women's Hospital

Brigham and Women's Hospital is a medical facility located in Boston, MA. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.

82%

Patient Experience Rating

17% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2023)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2025)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2025)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2025)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2025)

Superior clinical outcomes in stroke care and cranial neurosurgery

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2025, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2025

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10

12% higher than the national average

82%

Would definitely recommend

17% higher than the national average

Brigham and Women's Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%58%

Brigham and Women's Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%55%

Providers

Provider Reviews

Dr. Samuel Goldhaber is the “gold star” standard of EXCELLENCE when it comes to cardiology, working with autonomic dysfunction issues as well as just being an extraordinary human being! He is kind, caring and empathetic yet incredibly talented and intelligent. He takes his time, he is inquisitive...

Apr 24 2025

Review for Dr. Goldhaber

I am not sure how anyone could give Dr. Ackerman any score but five stars. She is a kind, brilliant, dedicated professional, as is the entire team at Commonwealth OBGYN.

Apr 24 2025

Review for Dr. Ackerman

Dr. Lancaster is incredibly kind, competent. At no point I felt rushed when seeing him, had an ablation and he was great throughout the entire procedure, explaining what to expect and kept me in the know at all times. He is definitely a physician I would recommend and continue to be under his care...

Apr 23 2025

Review for Dr. Lancaster

He is caring and a highly skilled surgeon.

Apr 23 2025

Review for Dr. Horowitz

I was not diagnosed properly and have chronic problems as a result. He is interested in clear surgical problems not ambiguous ones. Didn't especially like him either.

Apr 23 2025

Review for Dr. Guss

Location

Brigham and Women's Hospital

75 Francis St, Boston MA 02115

CallDirections

(617) 732-5500

Frequently Asked Questions

Where is Brigham and Women's Hospital located?

Brigham and Women's Hospital is located at 75 Francis St, Boston, MA 02115. Find other locations and directions on Healthgrades.

Has Brigham and Women's Hospital won any recent awards from Healthgrades?

Yes, Brigham and Women's Hospital has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and 8 more in the past two years.

Is Brigham and Women's Hospital highly rated with patients?

82% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Brigham and Women's Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Brigham and Women's Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Brigham and Women's Hospital profile..

How does Brigham and Women's Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

75 Francis St

Boston, MA 02115

Directions

(617) 732-5500