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Canton-Potsdam Hospital

Explore care at Canton-Potsdam Hospital in Potsdam, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

57%

Patient Experience Rating

8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

11% lower than the national average

57%

Would definitely recommend

8% lower than the national average

Canton-Potsdam Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Canton-Potsdam Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%67%

Providers

Provider Reviews

I am very pleased with his great work and his wonderful staff. Dr Duffy is knowledgeable and very genuine. I switched to his practice after being with another great dentist for almost 20 yrs, so my bar was set pretty high, and he has met it quite fast. Staff is always friendly, they have...

Isabella Davis Apr 22 2025

Review for Dr. Duffy

I started seeing Dr. Raj about 9 months ago when my primary care doctor for over 20 years retired. I chose her based on her reviews, noting that she was interested in care for seniors. My experience with her has been extremely positive. I take quite a few medications for some chronic disorders. ...

Apr 22 2025

Review for Dr. Rajagopal

Dr. Thompson has my complete trust in his capabilities. He listens carefully to his patients concerns and explains all aspects of their condition. We are very lucky to have him in our area.

Apr 20 2025

Review for Dr. Thompson

I was a new patient to the practice and came in for an annual check-up. Dr Brown was over an hour late. Typical of the practice from what I hear in the waiting room as we witnessed another patient getting turned away because she was 16 minute late (15’ was the grace period). Another 20min wait...

Apr 19 2025

Review for Dr. Brown

The office staff are courteous, polite, and efficient in greeting and caring for their patients. I have known Dr. Lars Thompson for twenty plus years. During the years that I have known him, he has been very professional, competent, knowledgeable and caring. He has been very effective in treating my...

Apr 18 2025

Review for Dr. Thompson

Location

Canton-Potsdam Hospital

50 Leroy St, Potsdam NY 13676

CallDirections

(315) 265-3300

Frequently Asked Questions

Where is Canton-Potsdam Hospital located?

Canton-Potsdam Hospital is located at 50 Leroy St, Potsdam, NY 13676. Find other locations and directions on Healthgrades.

Has Canton-Potsdam Hospital won any recent awards from Healthgrades?

No, Canton-Potsdam Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Canton-Potsdam Hospital highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Canton-Potsdam Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Canton-Potsdam Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Canton-Potsdam Hospital profile..

How does Canton-Potsdam Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

50 Leroy St

Potsdam, NY 13676

Directions

(315) 265-3300