Carle Bromenn Medical Center
Carle Bromenn Medical Center is a medical facility located in Normal, IL. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
8% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCarle Bromenn Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Carle Bromenn Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 01 2025
Review for Dr. Bruha
Dr Shrishrimal spends time with you answering questions I have. Very caring physician.
May 01 2025
Review for Dr. Shrishrimal
Excellent bedside manner. Listening carefully. Explaining fully until I understand. Is helping me more than expected.
Apr 29 2025
Review for Dr. Bruha
I have been a patient of Dr. Wong's for well over a decade. My RA is well managed and practically in remission. I have always found Dr. Wong to be patient, thorough, and kind. I think she is a fabulous doctor and I highly recommend.
Apr 29 2025
Review for Dr. Wong
Dr. Shrishrimal is knowledgeable and thorough in the use of his knowledge. He efficiently diagnoses his patients in a polite and entertaining manner. He makes dry topics understandable.
Apr 28 2025
Review for Dr. Shrishrimal
Location
Carle Bromenn Medical Center
Frequently Asked Questions
Where is Carle Bromenn Medical Center located?
Carle Bromenn Medical Center is located at 1304 Franklin Ave, Normal, IL 61761. Find other locations and directions on Healthgrades.
Has Carle Bromenn Medical Center won any recent awards from Healthgrades?
Yes, Carle Bromenn Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Carle Bromenn Medical Center highly rated with patients?
73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Carle Bromenn Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Carle Bromenn Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Carle Bromenn Medical Center profile..
How does Carle Bromenn Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
My first visit was impressive. All staff were caring, friendly, and respectful. They listened to me and made sure I was comfortable. Dr. Bruha immediately put me at ease, and explained why he was making recommendations to my treatment plan. Staff were thorough: I felt confident about my...