Duke University Hospital
Duke University Hospital is a medical facility located in Durham, NC. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, and more.
Patient Experience Rating
19% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025, 2024)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Gastrointestinal Care Excellence Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Cardiac Surgery Excellence Award™ (2023)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Coronary Intervention Excellence Award™ (2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Outpatient Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 50 Best Hospitals for Cardiac Surgery Award™
2025, 2024
Cardiac Surgery Excellence Award™
2023
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2024
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2023
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceDuke University Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Duke University Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 01 2025
Review for Dr. Rutherford Jr
Dr. Hallows was willing to perform my Total Knee Replacement in Jan. 2025, even though I had extenuating health circumstances that had to be monitored carefully. This was done, and I am So Grateful that he gave me a “Second Chance” to live a Mobile Life without Acute Pain, once again ! He is...
May 01 2025
Review for Dr. Hallows
After waiting FOUR MONTHS for an appointment for a simple procedure, getting up at 5:00 am, driving an hour, paying for parking, she cancels. Said she was sick. Isn’t there another doctor to back her up??? But I can now reschedule in only 2 weeks. What if she’s sick, again? No thanks. Terribly...
Apr 29 2025
Review for Dr. Wilson Westmark
I highly recommend Dr. Rutherford for knee issues. I talked with him about how to deal with instability and pain occurring now due to kneecap fracture that occurred 7 years ago. We discussed various treatments and decided to go with a steroid injection. My knee feels so much better and I feel that...
Apr 29 2025
Review for Dr. Rutherford Jr
I have been going to a retina specialist for 20 years or more, seeing Dr Gupta in Pensacola FL and Dr Gentry here in Springfield,Il who were very caring and helped save my eye sight. Dr Gentry moved on and Dr Rageh took his place. Since my eyesight has gone downhill. You can't talk to him, I asked...
Apr 29 2025
Review for Dr. Rageh
Location
Duke University Hospital
Frequently Asked Questions
Where is Duke University Hospital located?
Duke University Hospital is located at 2100 Erwin Rd, Durham, NC 27705. Find other locations and directions on Healthgrades.
Has Duke University Hospital won any recent awards from Healthgrades?
Yes, Duke University Hospital has been awarded with Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, Gastrointestinal Care Excellence Award™, and 4 more in the past two years.
Is Duke University Hospital highly rated with patients?
84% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Duke University Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Duke University Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Duke University Hospital profile..
How does Duke University Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Rutherford and his staff were great