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Jackson Memorial Hospital

Jackson Memorial Hospital is a medical facility located in Miami, FL. This hospital has been recognized for America’s 100 Best Hospitals for Orthopedic Surgery Award™, Bariatric Surgery Excellence Award™, and more.

64%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2024, 2023)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in bariatric (weight loss) surgery

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™ (2023, 2022)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

7 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Acute kidney dysfunction following surgery
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Bloodstream infection following surgery
  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery

2 ratings were better than expected

3 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Better than Expected

Gynecologic Procedures

In Hospital

Better than Expected

Specialty Excellence Awards

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

3% lower than the national average

64%

Would definitely recommend

1% lower than the national average

Jackson Memorial Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%78%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%70%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Jackson Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%67%

Providers

Provider Reviews

Dr Chu is an excellent doctor. He explains things clearly and is very kind. I came in for ringing in my left ear. After examination he also treated my sinus congestion and daily headaches which I thought I had to live with for the rest of my life. I didn’t even mention these problems to him...

May 02 2025

Review for Dr. Chu

Dr. Martinez is hands down the best ENT doctor in Florida! My family and I have been going to him for over 30 years, and we truly can’t recommend him enough. He’s not only incredibly knowledgeable and skilled, but also such a kind, calming presence. Whether it’s a routine visit or something more...

May 02 2025

Review for Dr. Martinez

Dr Otvos I noticed just by what he said like the he thought the pain clinic was right about me but didn’t say right about what. Then he started saying he could order a mylogram but it wouldn’t show him anymore than the MRI is showing him cause of my stimulator being in the way. But he still wants to...

May 02 2025

Review for Dr. Otvos

For 5 years I suffered with nerve pain from a small nodule on my foot that two previous doctors said should not be removed. Dr Steinlauf easily removed it and now I am pain free. I have the utmost competence in his judgment and ability. He is easy to talk to and I never felt rushed. I would highly...

May 01 2025

Review for Dr. Steinlauf

I am a patient of Dr. Gomez and I can honestly say I’ve never felt more confident and cared for in a medical setting. Dr. Gomez is not only incredibly knowledgeable and thorough, but also takes the time to truly listen and explain everything in a way that makes sense. She is patient, kind, and...

Apr 30 2025

Review for Dr. Gomez

Location

Jackson Memorial Hospital

1611 NW 12th Ave, Miami FL 33136

CallDirections

(305) 585-1111

Frequently Asked Questions

Where is Jackson Memorial Hospital located?

Jackson Memorial Hospital is located at 1611 NW 12th Ave, Miami, FL 33136. Find other locations and directions on Healthgrades.

Has Jackson Memorial Hospital won any recent awards from Healthgrades?

Yes, Jackson Memorial Hospital has been awarded with America’s 100 Best Hospitals for Orthopedic Surgery Award™, Bariatric Surgery Excellence Award™, and Gynecologic Surgery Excellence Award™ in the past two years.

Is Jackson Memorial Hospital highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Jackson Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Jackson Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Jackson Memorial Hospital profile..

How does Jackson Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1611 NW 12th Ave

Miami, FL 33136

Directions

(305) 585-1111