Lewisgale Medical Center
Lewisgale Medical Center is a medical facility located in Salem, VA. This hospital has been recognized for Patient Safety Excellence Award™, Surgical Care Excellence Award™, and more.
Patient Experience Rating
4% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Surgical Care Excellence Award™ (2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Outpatient Joint Replacement Excellence Award™ (2025, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2024, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2024, 2023
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2025, 2023
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025, 2024, 2023
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceLewisgale Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Lewisgale Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 02 2025
Review for Dr. Shah
Dr. Boyd expertise and competence was apparent. In a time where the world is being dismissive, neglectful and hurried — she displayed the willingness to listen to patient (myself) and developed a plan of care, which best suited my needs. She and her staff were accommodating, supportive and...
Apr 30 2025
Review for Dr. Boyd
Dr. Boyd was not rushed and took the time to explain my condition, and allowed me to ask questions. I left my appointment more knowledgeable and with a plan of action moving forward, to include referrals and a follow up.
Apr 29 2025
Review for Dr. Boyd
Dr Boyd was attentive and interested in what I had to say.She is polite and 'to-the-point' in her approach to the patient's needs, and explains her decisions so there are no questions left to ponder.Thank you Dr Boyd for a job well done.
Apr 28 2025
Review for Dr. Boyd
Location
Lewisgale Medical Center
Frequently Asked Questions
Where is Lewisgale Medical Center located?
Lewisgale Medical Center is located at 1900 Electric Rd, Salem, VA 24153. Find other locations and directions on Healthgrades.
Has Lewisgale Medical Center won any recent awards from Healthgrades?
Yes, Lewisgale Medical Center has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Spine Surgery Award™, Outpatient Joint Replacement Excellence Award™, and 2 more in the past two years.
Is Lewisgale Medical Center highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Lewisgale Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Lewisgale Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Lewisgale Medical Center profile..
How does Lewisgale Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Doctor was very nice as he refused to actually listen to me about my issue. He had not looked at the imaging I had prior to my appointment and stated that he only reads the radiologists report. He was only interested in treating my symptom and had zero interest in finding the root cause of my issue....