Mason General Hospital
Explore care at Mason General Hospital in Shelton, WA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
13% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMason General Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Mason General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 02 2025
Review for Dr. Montes
Dr. Manista recently performed a laminectomy on my lower back, and I couldn’t be more pleased with the outcome. He and his staff were extremely knowledgeable, professional, and personable throughout the entire process. The surgery was a success, and I’ve experienced significant improvement. Dr....
May 01 2025
Review for Dr. Manista
Since this provider is a specialist, I may not have occasion to recommend. But this facility has been a positive help for my health.
Apr 30 2025
Review for Dr. Konde
Location
Mason General Hospital
Frequently Asked Questions
Where is Mason General Hospital located?
Mason General Hospital is located at 901 Mountain View Dr, Shelton, WA 98584. Find other locations and directions on Healthgrades.
Has Mason General Hospital won any recent awards from Healthgrades?
No, Mason General Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Mason General Hospital highly rated with patients?
60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mason General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Mason General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Mason General Hospital profile..
How does Mason General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Montes does not care about his patients. He is rude and disrespectful and dismissive. He acts like you’re an inconvenience, refuses to answer questions, tells you it’s all in your head. He doesn’t look at your chart or examine you. I’ve had appointments with him that last two minutes. I timed...