Massachusetts General Hospital
Massachusetts General Hospital is a medical facility located in Boston, MA. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
21% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2025, 2024)
Top 5% in the nation for consistently delivering clinical quality
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Surgical Care Excellence Award™ (2025)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Cardiac Care Award™ (2025)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Prostate Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
America’s 100 Best Hospitals for Pulmonary Care Award™ (2025)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Spine Surgery Award™ (2025)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Cranial Neurosurgery Excellence Award™ (2023)
Superior clinical outcomes in cranial neurosurgery
Gastrointestinal Care Excellence Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2025
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2025, 2024
Gastrointestinal Care Excellence Award™
2023
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cranial Neurosurgery Excellence Award™
2023
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2025, 2024, 2023
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Pulmonary Care Award™
2025
Pulmonary Care Excellence Award™
2024, 2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025
Complication Based Ratings
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMassachusetts General Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Massachusetts General Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Baughman
I was stunned at how callous and insensitive this guy was. Only saw a couple of times before my therapist suggested I switch-he was unhappy too with the contact he'd had. I see now he's head of ECT, which means less patient contact, which is a good thing.
susan spitz Apr 23 2025
Review for Dr. Henry
This was hands down one of the best doctor's appts I have had in a long time. Dr Slovik listened to all of my concerns and we discussed various treatment options for my condition. He listened without judgment and provided appropriate guidance all at the same time. I never felt rushed either and...
Apr 23 2025
Review for Dr. Slovik
Very efficient good service. On point examination of vocal cords and gave a detailed analysis with explanation and what needs to be done.
Apr 22 2025
Review for Dr. Naunheim
Extremely disappointed by this decision physician and how condescending and arrogant he was in a health matter where our opinions were not congruent, especially given the fact that I have a medical degree and am a scientist myself, this arrogant behavior towards a patient is absolutely not...
Apr 21 2025
Review for Dr. Kerman
Location
Massachusetts General Hospital
Frequently Asked Questions
Where is Massachusetts General Hospital located?
Massachusetts General Hospital is located at 55 Fruit St, Boston, MA 02114. Find other locations and directions on Healthgrades.
Has Massachusetts General Hospital won any recent awards from Healthgrades?
Yes, Massachusetts General Hospital has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and 10 more in the past two years.
Is Massachusetts General Hospital highly rated with patients?
82% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Massachusetts General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Massachusetts General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Massachusetts General Hospital profile..
How does Massachusetts General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
As a veteran this doctor handled my care for a period about two years. When we first crossed each other, she offered a direction offered by her senior, I inquired about it and she was honest where it came from. I trusted this doctor with every option even when I was not honest. After she moved on in...