Mercy Hospital Springfield
Mercy Hospital Springfield is a medical facility located in Springfield, MO. This hospital has been recognized for America’s 50 Best Hospitals for Surgical Excellence Award™, America’s 100 Best Hospitals for Coronary Intervention Award™, and more.
Patient Experience Rating
2% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America’s 50 Best Hospitals for Surgical Excellence Award™ (2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Coronary Intervention Award™ (2025)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
America’s 100 Best Hospitals for Spine Surgery Award™ (2025, 2024)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2025, 2024)
Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement
Outpatient Joint Replacement Excellence Award™ (2025, 2024, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
America’s 50 Best Hospitals for Vascular Surgery Award™ (2023)
Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery
Coronary Intervention Excellence Award™ (2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2025, 2024, 2023
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™
2025, 2024
Outpatient Joint Replacement Excellence Award™
2025, 2024, 2023
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Transurethral Prostate Resection Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025, 2024
Complication Based Ratings
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Peripheral Vascular Bypass
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Vascular Surgery Award™
2023
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Hospital Springfield
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Mercy Hospital Springfield
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 02 2025
Review for Dr. Aung
Best doctor and health care experience I have ever had. Pays attention to the details and showed true care.
Apr 27 2025
Review for Dr. Binalsheikh
My husband and I think Dr Gillett is great! From the moment we first spoke to her, we felt at ease because she listens and cares and has the knowledge to help us with my husbands diagnosis. She was recommended to us and we’re so glad we found her
Apr 26 2025
Review for Dr. Gillett
Poor. Took no interest at all in my condition just conducted a test and that’s all. Did not offer any solutions or care even though I have nerve pain and she said I had mild carpal tunnel. My symptoms are not mild and have been present for months.
Apr 25 2025
Review for Dr. Manchanda
He did a laser TURP on me and I should have had a standard TURP. I continued to have BPH symptoms after my laser TURP and saw another urologist who did a standard TURP and found prostate cancer. The second urologist said I should have never had the laser TURP because it missed the prostate cancer.
Apr 23 2025
Review for Dr. Guilliams
Location
Mercy Hospital Springfield
Frequently Asked Questions
Where is Mercy Hospital Springfield located?
Mercy Hospital Springfield is located at 1235 E Cherokee St, Springfield, MO 65804. Find other locations and directions on Healthgrades.
Has Mercy Hospital Springfield won any recent awards from Healthgrades?
Yes, Mercy Hospital Springfield has been awarded with America’s 100 Best Hospitals for Coronary Intervention Award™, America’s 100 Best Hospitals for Joint Replacement Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and 6 more in the past two years.
Is Mercy Hospital Springfield highly rated with patients?
62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy Hospital Springfield score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Mercy Hospital Springfield?
Phone number, appointment information, and directions can be found on Healthgrades Mercy Hospital Springfield profile..
How does Mercy Hospital Springfield rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Aung was most delightful and was knowledgeable about why I was there. I needed a simple surgery clearance which included doing an ECG. That was done by his staff and most quickly. I will say for the clientele that this office has, parking is a problem.