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Mount St. Mary's Hospital

Explore care at Mount St. Mary's Hospital in Lewiston, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

58%

Patient Experience Rating

7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

8% lower than the national average

58%

Would definitely recommend

7% lower than the national average

Mount St. Mary's Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Mount St. Mary's Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%67%

Providers

Provider Reviews

I have been coming to Roswell a little over 6 yrs. I have been extremely impressed with the staff, the doctors ,all of the employees and volunteers. All are very professional,and very caring. I highly recommend Roswell to anyone who has any cancer issues. You all are the best.

May 03 2025

Review for Dr. Kauffman

Listens seriously. Professional. Good at choosing treatment and changing safely.

Molly May 02 2025

Review for Dr. Phillips

Dr Montesante is worth the wait. He’s kind and compassionate. Listens attentively. In the past he successfully treated me for a serious infection. This appt was a yearly visit.Would really prefer not to wait 90 minutes to see him.

May 02 2025

Review for Dr. Montesanti

Dirty office. Dirty lab coat. Dirty pants. Grouchy old man. Old school equipment. Most uncomfortable exam chair I’ve ever sat in. Just a horrible, horrible experience.

Todd Apr 30 2025

Review for Dr. Haar

I had gallbladder issues. He ruled out a few problems and guessed that it was poor motility. He wanted me to take a drug that might help with motility and told me I wouldn’t have side effects. Looking at the print out, the list of side effects was long and many applied specifically to people like...

Apr 29 2025

Review for Dr. Chubineh

Location

Mount St. Mary's Hospital

5300 Military Rd, Lewiston NY 14092

CallDirections

(716) 297-4800

Frequently Asked Questions

Where is Mount St. Mary's Hospital located?

Mount St. Mary's Hospital is located at 5300 Military Rd, Lewiston, NY 14092. Find other locations and directions on Healthgrades.

Has Mount St. Mary's Hospital won any recent awards from Healthgrades?

No, Mount St. Mary's Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mount St. Mary's Hospital highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mount St. Mary's Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Mount St. Mary's Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mount St. Mary's Hospital profile..

How does Mount St. Mary's Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5300 Military Rd

Lewiston, NY 14092

Directions

(716) 297-4800